1.    “It’s not a threat to invest in the future”
  • The fundamentals haven’t changed
  • Seek opportunities to expand your business
  • Evaluating your customers’ needs

"Your preparation, vitalityexperience and style ensured the Management, Board and invited members participated fully and openly"
Chairman - Office Choice

2.    “Exceeding Expectations”
  • It starts with the people you hire.
  • Who is the most important person in your business?
  • Relationships need to be developed and monitored to ensure needs are not only met but exceeded

"Thank you, your key note presentation certainly hit the mark and pulled together many elements of the conference. Many members have been in touch with us over the last two days and all we are hearing is thank you, great job"
General Manager Auto One Australia Pty. Ltd.

3.    “People Focused”
  • What’s your point of difference?
  • Marketing and Training = Sales
  • Great Service sets one company apart from another
  • Build a culture that people love and are proud to be a part of, Relationships = Results

".....these things will help us really understand and make our retail partners understand exactly Why Toshiba.” 
National Retail Sales Manager - Toshiba (Australia) Pty. Limited

Managing Director - Office Choice

I think you have done a fantastic job of understanding our business...

General Manager Leading Edge Computers

Thank you for setting such a positive note for the start of our conference.

Chairman Niche Media P/L

Ray the value of your time with our staff has been very obvious we have had a positive attitude shift. We will have you back soon... our team insist on it.

Working with People is better than not!